Luxury Buyer
About the Role
Atlanta Luxury Bags is hiring a Luxury Buyer for our first New York City office in Brooklyn Heights.
This person will work directly with customers selling jewelry, gold, diamonds, watches, and luxury handbags. The role involves greeting customers, evaluating items, supporting the verification process, making purchase offers, negotiating with sellers, managing customer relationships, and helping create a great customer experience that drives repeat business and positive reviews.
This is a strong fit for someone who is commercially minded, polished with customers, comfortable negotiating, and excited to grow inside a fast-moving luxury resale business.
Responsibilities
- Greet customers at the office.
- Meet with customers selling jewelry, gold, diamonds, watches, and luxury handbags.
- Guide customers through the evaluation, verification, offer, and payout process.
- Inspect items, document key details, and follow company buying and authentication procedures.
- Make or support purchase offers based on condition, market value, demand, and company pricing guidelines.
- Negotiate with customers in a professional, trust-building way.
- Build relationships with repeat sellers, high-value customers, and referral sources.
- Follow up with customers and help drive repeat business, referrals, and positive reviews.
- Support daily office operations, customer payouts, transaction records, and process improvements.
- Process and ship items back to headquarters in Atlanta.
Who You Are
- Comfortable negotiating and discussing price.
- Able to handle rejection and stay composed.
- Hungry, flexible, and looking to grow.
- Comfortable working in ambiguity and figuring things out.
- Proactive about improving processes, customer experience, and office operations.
- Detail-oriented, trustworthy, and professional with high-value goods.
- Passionate about luxury goods, including watches, jewelry, and luxury bags.
Qualifications
- 2+ years of jewelry buying experience recommended.
- Experience in jewelry, gold, diamonds, watches, handbags, pawn, estate buying, luxury retail, consignment, or resale is strongly preferred.
- Strong customer-facing communication skills.
- Comfortable working full-time in person in Brooklyn Heights.
- Saturday availability required.
- High integrity and strong judgment when handling valuable products and customer payouts.
Preferred Experience
- Familiarity with luxury brands such as Hermès, Chanel, Louis Vuitton, Goyard, Cartier, Van Cleef & Arpels, Rolex, Audemars Piguet, Patek Philippe, and similar brands.
- Experience with watches, jewelry, diamonds, gold, and luxury handbags.
- Experience using CRMs or commerce platforms such as Shopify.
- Experience using AI tools in a business setting.
- Strong digital savviness and ability to learn new tools quickly.
- Experience working with high-value customers or VIP clients.
Why Join Atlanta Luxury Bags?
This is an opportunity to join a growing luxury resale business at an early stage in our New York City expansion. You will work directly with customers, handle high-value products, and grow your expertise across jewelry, watches, diamonds, gold, and luxury handbags.
We are a small, fast-moving team where strong performance gets noticed quickly. We value people who take ownership, solve problems, improve processes, and drive measurable value for the business.
Atlanta Luxury Bags is a meritocracy. As the company grows, we want to reward and promote the people who help us grow. This is a strong fit for someone who wants more than a static role and is excited by the opportunity to build, improve, and take on more responsibility over time.
We are also scrappy and tech-forward. We look for practical ways to use tools, data, AI, and better systems to make the business faster, smarter, and more efficient.