Luxury Customer Experience Security Associate

Part-time

Unarmed

Atlanta, GA

$20 per hour

This is not a traditional security job. It is a luxury hospitality role for someone who can deliver a polished, professional experience for 99% of visits—and remain calm, confident, and professional during the rare difficult one.

You will be the first and last person our customers interact with.

What You’ll Do

• Meet customers at the building entrance and walk them to our office.
• Greet customers, make friendly conversation, and create a polished first impression.
• Walk customers back to the building entrance when their appointment is complete.
• In rare difficult situations, calmly de-escalate the interaction and professionally guide the customer to the exit without physical contact.

What We’re Looking For

• Friendly, outgoing, and comfortable speaking with new people.
• Confident and composed when dealing with an upset or aggravated customer.
• Reliable, punctual, observant, and professionally presented.
• Able to exercise good judgment and maintain clear professional boundaries.
• Previous hospitality, retail, customer-service, or security experience is helpful.

This is an unarmed, customer-facing position. The right person will be equally capable of making customers feel welcome and maintaining a calm, professional environment when needed.