Terms of service

Terms Of Service

Last Revised: 5/20/26

These Terms of Use (“Terms”) govern your access to and use of the website located at atlantaluxurybags.com and any related websites, mobile applications, content, features, materials, products, communications, and services offered by Atlanta Luxury Bags, LLC (“Atlanta Luxury Bags,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing or using the Services, placing an order, creating an account, submitting information to us, or otherwise interacting with us, you agree to be bound by these Terms and any additional terms incorporated by reference. If you do not agree to these Terms, you may not access or use the Services.

For purposes of these Terms, “you” and “your” mean you as the user of the Services. If you access or use the Services on behalf of a company, organization, or other entity, then “you” includes both you and that entity, and you represent that you have authority to bind that entity to these Terms.

If you have questions about these Terms, contact us at info@atlantaluxurybags.com.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

We do not knowingly collect personal information from children under the age of 13. Users are not permitted to provide personal information of anyone under the age of 18 for delivery, shipping, account creation, marketing, or any other purpose.

2. Changes to These Terms

We may update or modify these Terms from time to time. When we do, we will update the “Last Updated” date above. Your continued use of the Services after any changes become effective means you accept the revised Terms.

3. License to Use the Services

Subject to your compliance with these Terms, Atlanta Luxury Bags grants you a limited, personal, nonexclusive, nontransferable, revocable license to access and use the Services for your personal, non-commercial use.

This license does not give you any ownership interest in the Services or any content, software, trademarks, designs, images, text, graphics, logos, or other materials made available through the Services. All rights not expressly granted are reserved by Atlanta Luxury Bags and its licensors.

4. Use Restrictions

You agree that you will not:

  1. Use the Services for any unlawful, fraudulent, abusive, harmful, offensive, or misleading purpose.
  2. Violate any applicable law, regulation, rule, or third-party right.
  3. Use the Services to send, store, post, or transmit unlawful, infringing, defamatory, harassing, abusive, obscene, or otherwise objectionable content.
  4. Interfere with or disrupt the operation, security, or performance of the Services.
  5. Attempt to gain unauthorized access to the Services, user accounts, computer systems, or networks connected to the Services.
  6. Copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any part of the Services except as expressly permitted by these Terms.
  7. Reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying structure of any software or technology used in the Services.
  8. Scrape, harvest, crawl, index, or collect data from the Services using bots, spiders, automated tools, or similar methods without our prior written consent.
  9. Use the Services to advertise, solicit, or transmit spam or unauthorized commercial communications.
  10. Resell, rent, lease, sublicense, or otherwise commercially exploit the Services without our prior written consent.
  11. Use the Services in any way that could damage, disable, overburden, impair, or interfere with any other party’s use of the Services.
  12. Remove, obscure, or alter any copyright, trademark, or proprietary rights notices contained in or displayed through the Services.

If you violate these Terms, we may suspend or terminate your access to the Services and pursue any remedies available under law or equity.

5. Accounts

Certain features of the Services may require you to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly if you suspect unauthorized access to your account.

We reserve the right to suspend, disable, or terminate any account at any time if we believe you have violated these Terms or applicable law.

6. Products, Descriptions, and Availability

Atlanta Luxury Bags sells pre-owned luxury goods and related products. We make reasonable efforts to describe and display products accurately, including condition, color, size, materials, and other details. However, product images and descriptions may not perfectly reflect the actual item due to lighting, screen settings, prior use, natural wear, or other factors.

All products are subject to availability. We may limit quantities, discontinue products, cancel orders, or refuse service at any time, including if we suspect fraud, pricing errors, unauthorized resale, or misuse of the Services.

The inclusion of any product on the Services does not guarantee that the product will be available at any particular time.

7. Authenticity

Atlanta Luxury Bags makes commercially reasonable efforts to review and authenticate items sold through the Services. However, unless expressly stated otherwise in writing, no authentication process is guaranteed to be error-free.

If you believe an item purchased from us is not authentic, you must contact us promptly at info@atlantaluxurybags.com and provide your order information, photographs, and any supporting documentation. We reserve the right to inspect the item and request additional information before determining any appropriate remedy.

8. Pricing and Payment

You agree that all information you provide in connection with a purchase is accurate, current, and complete. You represent and warrant that you have the legal right to use any payment method you provide.

When you purchase products through the Services, you agree to pay the full amount shown at checkout, including the product price, taxes, shipping, handling, customs duties, and any other applicable fees.

We may use third-party payment processors to process transactions. By submitting payment information, you authorize us and our payment processors to charge your selected payment method for the total amount due.

All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change pricing, correct pricing errors, and update product availability at any time. If a product is listed at an incorrect price, we may cancel or refuse any order placed for that product.

9. Orders

Your receipt of an order confirmation does not mean we have accepted your order. We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, inventory issues, payment problems, product listing errors, or violation of these Terms.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, unless otherwise required by law.

10. Shipping and Delivery

Title and risk of loss for physical products pass to you when we deliver the product to the carrier. We may use third-party shipping providers, and delivery times are estimates only.

We are not responsible for delays, lost packages, delivery errors, customs delays, incorrect shipping addresses, or other shipping issues outside our control. You are responsible for providing a complete and accurate shipping address.

We may ship partial orders at no additional cost to you. Tracking may be available through the applicable carrier, but we do not guarantee tracking availability or delivery by a specific date or time.

11. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our posted return policy, if any, and any product-specific terms stated at the time of purchase.

Unless otherwise stated in writing, all products are sold subject to the condition, return eligibility, and final-sale terms disclosed at the time of sale.

To request a return or refund, contact us at info@atlantaluxurybags.com with your order information.

12. User Content

You may be able to submit, upload, post, transmit, or otherwise make available content through the Services, including reviews, comments, photographs, messages, feedback, or other materials (“User Content”).

By submitting User Content, you grant Atlanta Luxury Bags a nonexclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from your User Content in connection with operating, promoting, and improving the Services and our business.

You represent and warrant that:

  1. You own or have the necessary rights to submit the User Content.
  2. The User Content is accurate and not misleading.
  3. The User Content does not violate any law, third-party right, or these Terms.
  4. The User Content does not contain unlawful, defamatory, obscene, harassing, infringing, or otherwise objectionable material.

We may remove, edit, or refuse to display User Content at any time for any reason.

13. Feedback

If you submit ideas, suggestions, proposals, or other feedback about our products, Services, or business, you agree that we may use such feedback without restriction or compensation to you.

14. Intellectual Property

The Services and all content, features, functionality, text, graphics, logos, icons, images, audio clips, video clips, data, software, design, layout, selection, arrangement, and other materials made available through the Services are owned by Atlanta Luxury Bags, its licensors, or other providers and are protected by copyright, trademark, trade dress, patent, and other intellectual property laws.

You may not use our name, trademarks, logos, or branding without our prior written permission.

All third-party trademarks, logos, product names, and brand names appearing on the Services are the property of their respective owners. Reference to any third-party brand does not imply endorsement, sponsorship, affiliation, or approval by that brand.

15. Third-Party Services and Materials

The Services may contain links to third-party websites, applications, services, payment processors, shipping providers, social media platforms, or other third-party materials. We do not control and are not responsible for any third-party services or materials.

Your use of third-party services is subject to the terms and privacy policies of those third parties. We are not liable for any loss, damage, or issue arising from your use of third-party services.

16. Communications with Us

By using the Services, creating an account, placing an order, submitting a form, contacting us, or otherwise providing your contact information, you consent to receive communications from us, including emails, phone calls, text messages, notices, order updates, customer service messages, and other communications related to your use of the Services.

You agree that we may communicate with you electronically and that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

17. Mobile Messaging Terms

This section applies to text messages, SMS messages, MMS messages, and other mobile messages sent by or on behalf of Atlanta Luxury Bags (the “Mobile Messaging Program”).

17.1 Consent to Receive Text Messages

By providing your mobile phone number and affirmatively opting in to receive text messages from Atlanta Luxury Bags, you consent to receive recurring automated promotional, marketing, transactional, and informational text messages from or on behalf of Atlanta Luxury Bags at the mobile number you provided.

These messages may include, but are not limited to:

  1. Promotional offers and discount codes.
  2. Product announcements and new arrival alerts.
  3. Back-in-stock alerts.
  4. Abandoned cart reminders.
  5. Order confirmations and order updates.
  6. Appointment, inquiry, or customer service messages.
  7. Account, transaction, or service-related notifications.
  8. Other messages related to Atlanta Luxury Bags products, services, promotions, or your interactions with us.

Text messages may be sent using an automatic telephone dialing system, automated technology, or other messaging technology.

Consent to receive text messages is not a condition of purchasing any goods or services from Atlanta Luxury Bags.

17.2 Message Frequency

Message frequency varies. The number of text messages you receive may depend on your purchases, account activity, inquiries, communication preferences, promotions, and interactions with us.

17.3 Message and Data Rates

Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier or wireless provider.

17.4 Opt-Out Instructions

You may opt out of receiving text messages from Atlanta Luxury Bags at any time by replying STOP to any text message from us.

You may also use other standard opt-out keywords, including STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPTOUT.

After you opt out, we may send one final confirmation message confirming that your opt-out request has been processed. After that, you will no longer receive text messages from us unless you opt in again.

Opting out of text messages does not opt you out of non-SMS communications, such as emails, phone calls, or messages related to active transactions, unless you separately request or complete the applicable opt-out process for those communications.

17.5 Help Instructions

For help with our Mobile Messaging Program, reply HELP to any text message from us or contact us at info@atlantaluxurybags.com.

17.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of text messages depends on your mobile carrier, wireless provider, network availability, and other factors outside our control.

17.7 Mobile Number Accuracy

You represent that you are the account holder or authorized user of any mobile phone number you provide to us. If your mobile number changes or is reassigned, you agree to promptly notify us or opt out before the number is reassigned.

You agree to indemnify and hold Atlanta Luxury Bags harmless from any claims, costs, liabilities, or damages arising from your failure to provide accurate mobile phone information or your failure to update your mobile phone number.

17.8 No Sharing of Mobile Opt-In Data for Third-Party Marketing

We do not sell, rent, trade, or share your mobile phone number, SMS opt-in consent, or text messaging consent data with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with vendors, service providers, messaging platforms, carriers, and other parties as necessary to operate and support our Mobile Messaging Program, deliver messages, maintain compliance, prevent fraud, or as otherwise required by law.

17.9 Changes to the Mobile Messaging Program

We may modify or terminate the Mobile Messaging Program at any time. We may change the short code, long code, phone number, or sender used to operate the Mobile Messaging Program. You acknowledge that messages sent to a changed number or sender, including STOP or HELP requests, may not be received, and we are not responsible for honoring requests sent to an inactive or incorrect number.

18. Email Marketing

By providing your email address and opting in to receive emails from us, you agree to receive marketing, promotional, transactional, and service-related emails from Atlanta Luxury Bags.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at info@atlantaluxurybags.com.

Even if you unsubscribe from marketing emails, we may still send you transactional or service-related emails, such as order confirmations, shipping updates, account notices, or customer service communications.

19. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect information.

Please review our Privacy Policy at: [Insert Privacy Policy URL].

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

20. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL PRODUCTS, CONTENT, MATERIALS, INFORMATION, AND THIRD-PARTY SERVICES MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

ATLANTA LUXURY BAGS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

ATLANTA LUXURY BAGS DOES NOT WARRANT THAT:

  1. THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION.
  2. DEFECTS OR ERRORS WILL BE CORRECTED.
  3. THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  4. PRODUCT DESCRIPTIONS, IMAGES, PRICING, OR OTHER CONTENT WILL BE COMPLETE, ACCURATE, RELIABLE, CURRENT, OR ERROR-FREE.
  5. THE SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATLANTA LUXURY BAGS AND ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATLANTA LUXURY BAGS’ TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY PRODUCT WILL NOT EXCEED THE GREATER OF:
(A) THE AMOUNT YOU PAID TO ATLANTA LUXURY BAGS FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM; OR
(B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

22. Indemnification

You agree to defend, indemnify, and hold harmless Atlanta Luxury Bags and its owners, officers, directors, members, employees, contractors, agents, affiliates, licensors, service providers, and suppliers from and against any claims, demands, actions, losses, liabilities, damages, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  1. Your access to or use of the Services.
  2. Your violation of these Terms.
  3. Your violation of any law, regulation, or third-party right.
  4. Your User Content.
  5. Your negligence, fraud, willful misconduct, or misuse of the Services.
  6. Your failure to provide accurate account, payment, shipping, or contact information.

23. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, applicable law, or the rights of Atlanta Luxury Bags or any third party.

Upon termination, your right to access and use the Services will immediately cease. Sections that by their nature should survive termination will survive, including provisions regarding intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, arbitration, and dispute resolution.

24. Governing Law

These Terms and any dispute arising out of or relating to these Terms, the Services, or any products purchased through the Services will be governed by the laws of the State of [Insert State], without regard to conflict of law principles.

25. Informal Dispute Resolution

Before filing any claim, you agree to first contact Atlanta Luxury Bags at info@atlantaluxurybags.com and attempt in good faith to resolve the dispute informally.

Your notice must include your name, contact information, a description of the dispute, and the relief you seek. We will attempt to resolve the dispute informally before either party initiates arbitration or court proceedings.

26. Arbitration Agreement and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND ATLANTA LUXURY BAGS TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION INSTEAD OF IN COURT, AND IT LIMITS CLASS ACTIONS AND JURY TRIALS.

26.1 Agreement to Arbitrate

After completion of the informal dispute resolution process described above, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, products purchased through the Services, or communications between you and Atlanta Luxury Bags will be resolved by binding arbitration, rather than in court, except that:

  1. Either party may bring an individual claim in small claims court if the claim qualifies.
  2. Atlanta Luxury Bags may seek injunctive or equitable relief in court to protect its intellectual property, confidential information, or unauthorized access to the Services.

26.2 Arbitration Rules

The arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable rules. The AAA rules are available at www.adr.org or by calling 1-800-778-7879.

The arbitration will be conducted by a single neutral arbitrator. The arbitration may be conducted by telephone, video conference, written submissions, or in person, as determined under the applicable AAA rules.

26.3 Arbitration Location

Unless otherwise required by applicable law or agreed by the parties, arbitration will take place in [Insert County and State], or remotely if permitted by the arbitrator or applicable rules.

26.4 Arbitration Fees

Payment of filing, administrative, and arbitrator fees will be governed by the AAA rules. If applicable law requires Atlanta Luxury Bags to pay a greater portion of fees for this arbitration agreement to be enforceable, Atlanta Luxury Bags will do so.

26.5 Authority of Arbitrator

The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that any dispute regarding the class action waiver must be decided by a court of competent jurisdiction.

26.6 Class Action Waiver

YOU AND ATLANTA LUXURY BAGS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE-PLAINTIFF, OR SIMILAR PROCEEDING.

The arbitrator may not consolidate claims of more than one person and may not preside over any class, collective, representative, or similar proceeding.

If this class action waiver is found unenforceable, then the entire arbitration agreement will be null and void.

26.7 Jury Trial Waiver

IF A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND ATLANTA LUXURY BAGS EACH WAIVE ANY RIGHT TO A JURY TRIAL.

26.8 Opt-Out of Arbitration

You may opt out of this arbitration agreement by sending written notice to info@atlantaluxurybags.com within thirty (30) days after you first accept these Terms.

Your opt-out notice must include your name, email address, mailing address, and a clear statement that you wish to opt out of the arbitration agreement.

27. International Users

The Services are controlled and operated from the United States. We make no representation that the Services or products are appropriate or available for use outside the United States.

If you access the Services from outside the United States, you are responsible for complying with all applicable local laws, import rules, customs requirements, and taxes.

28. Force Majeure

Atlanta Luxury Bags will not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, supply chain disruptions, carrier delays, internet or telecommunications failures, power outages, governmental actions, pandemics, or other events beyond our control.

29. Assignment

You may not assign or transfer these Terms or your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or operation of law.

30. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

31. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

32. Entire Agreement

These Terms, together with our Privacy Policy and any other terms incorporated by reference, constitute the entire agreement between you and Atlanta Luxury Bags regarding the Services and supersede any prior or contemporaneous agreements, communications, or understandings.

SMS Terms
By checking the SMS consent box and submitting your phone number, you agree to receive recurring text messages from Atlanta Luxury Bags at the number provided. Messages may include member offers, promotions, product updates, new-arrival alerts, customer follow-ups, and review/feedback requests. Message frequency varies, up to 6 messages per month. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe and HELP for help. Carriers are not liable for delayed or undelivered messages.